NCIA Inquiry into the future of Voluntary Services

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NCIA is collecting evidence about the impact of commissioning on voluntary action, particularly at local level. Post your story below, then we can use it to stop the privatisation of public services and co-option of voluntary action.

To start us off, here’s Bob Baker’s story, Director of the Simon Community, who writes in a personal capacity…..

“The so called voluntary sector is in a pretty parlous state particularly when it comes to any notion of resistance. I think that changes over the past 30 years have had really corrosive effects. One aspect of this is the move from grants to commissioning and the contract culture, which has led, almost inevitably, to privatisation. Having got used to being commissioned to act as agencies of the state with the responsibility but not the power, they are now all competing against each other and clearly the big businesses are going to get all the contracts. Many voluntary sector organisations have lost touch with their roots and most people you meet in the voluntary sector have no idea about the political dimension of the work they were set up to do. Many of them think they are not allowed to take a political stance on anything. The Simon Community sees political action as central to our role. We have as a founding principle that we will not accept funding from the government. This is partially to maintain our independence for campaigning purposes but also to prevent us from being corrupted or influenced by government agendas and imposed outcomes.”

Commissioning, through contracts, is now the main way that voluntary services get money from statutory bodies. It is the mechanism being used to privatise public services – whether into voluntary agencies or the private sector. This has led to competition, not co-operation, between voluntary groups; and prescriptive conditions which can divert from the purposes for which they were set up. Relations with staff, users and local communities become damaged and, to avoid biting the feeding hand, independent campaigning voices silenced. Many voluntary agencies are now simply sub-contractors – to the state or the private sector.

Evidence shows that commissioning based on competitive markets is more successful at finding the best bidders than in finding the best providers. It is only large organisations or consortia that will be able to take this questionable step. The scene is now set for corporate national charities to compete alongside private sector companies like A4E, Serco, Virgin and G4S, and on a field that is far from level. Small- and medium-size voluntary agencies, whether embedded in their communities or not, have little chance against these odds.

You can see more stories about commissioning on this page

  • Ptreloar

    This is certainly becoming an increasing problem for the independent advice sector. Here is a link to a story from our rightsnet website about Greenwich Community Law Centre losing out to Plumstead Community Law Centre for commissions from the local authority to deliver local advice services. http://www.rightsnet.org.uk/forums/viewthread/2407/

    What struck me the most was the quote from the Judge in the judicial review request, who said:

    “It is with considerable regret that I reach the conclusions I do.
    Greenwich CLC is a long established law centre. Its work is well known
    to this court. In 2009 it was assessed by the Council as costing the
    least per case of all the advice providers in the borough. If the law
    centre does close it will be a sad day, to say the least, for the staff
    and its clients. Despite the Council’s assumptions it may be that
    outreach is not the best way of reaching the priority groups. It also
    may be that the type of scoring exercise rampant in decision-making
    these days measures more the ability to write an application than the
    quality of the applicant. None of these issues are for me. As a matter
    of legal analysis I can detect no reviewable flaw in how the Council has
    behaved in this case. Notwithstanding Mr Manning’s considerable
    advocacy, and the invaluable assistance Mr Brown provided him before and
    during the hearing, there is nothing in what they raised before me to
    cast any shadow of doubt on the lawfulness of the Council’s actions
    throughout the grant awarding process.”

    • Penny

      hi – what a depressing story. but the commissioning regime is designed to create such competition and mayhem. NAVCA, for example, seems to think that something called “intelligent commissioning” is the answer. does anyone have such examples – seems like a contraction in terms. are there any examples of commissioning that meets local needs and supports local groups?